Privacy Policy
Data Protection Policy ofHEAD SOLUTIONS, S.L.
Who is the Data Controller of your data?
The person responsible for the processing of data relating to the various processes with respect to the management of users, customers and potential customers, partners and suppliers is HEAD SOLUTIONS, S.L., with registered office at C/ SAN ROQUE 15 12004 CASTELLÓN DE LA PLANA (province of CASTELLÓN).
For the purposes of our data protection policy, the contact telephone number is 964342626 and the contact e-mail address is rgpd@headsolutions.eu.
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What kind of data do we have about you and how did we obtain it?
The categories of personal data that HEAD SOLUTIONS, S.L. processes about its customers and suppliers are:
- Identification data
- Postal or e-mail addresses
- Commercial information
- Financial and transaction data
Under no circumstances do we process specially protected data.
We have obtained all of the above-mentioned data either directly from you by submitting a commercial offer, contractual proposal, etc. or from your company by providing us with the identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It shall be your or your company’s obligation to provide us with the updated data in the event of any changes.
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For what purposes do we process your data?
At HEAD SOLUTIONS, S.L. we process the data provided to us by the persons concerned in order to manage various activities arising from specific procedures carried out in the field of sales, after sales service, supplier management, quality of services, etc.. In this way, we will use your data to carry out some of the following actions:
- Sending the information requested through the contact form on our website or any other means of contact with our company,
- To provide both potential customers and our customers with offers of products and services of interest to them,
- To carry out the administrative, fiscal and accounting management of our clients and/or suppliers,
- Conduct satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and optimized service quality, etc.
- Relationship management with collaborators-prescribers.
- Processing of data subjects’ data protection rights
- Personnel selection management
We will not create business profiles based on the information provided and therefore we will not make automated decisions about you based on a business profile.
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How long will we keep your data?
Personal data relating to individuals linked to potential customers, customers and suppliers that HEAD SOLUTIONS, S.L. collects through the various contact forms and / or collection of information will be retained until their deletion is requested by the person concerned. The data provided by our customers and suppliers will be retained as long as the business relationship between the parties is maintained, respecting in any case the minimum legal periods of conservation according to the subject matter.
In any case HEAD SOLUTIONS, S.L. will keep your personal data for the period of time that is reasonably necessary taking into account our needs to respond to issues that arise or resolve problems, make improvements, activate new services and comply with the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or you have stopped using this website. After this period, your personal data will be deleted from all HEAD SOLUTIONS, S.L. systems.
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What is the basis of legitimacy for the processing of your data?
According to the type of data processing, we summarize below the basis of legitimacy of such processing:
PURPOSE OF PROCESSING | BASIS OF LEGITIMACY |
Accounting, tax, administrative and customer invoicing management | Execution of (pre)contracts |
Curriculum vitae and processes for
personnel selection. |
Consent of the affected party |
Accounting, tax, administrative and supplier invoicing management | Execution of (pre)contracts |
Operations in the segmentation of
pocampaigns, exclusion of advertising, advertising exclusion, and the creation of |
Consent of the affected party |
Management of advertising operations and
customer loyalty marketing |
Legitimate interest of the responsible party |
Management of information requests
que arrive through the web forms or social networks |
Consent of the affected party |
Fiscal, accounting and administrative management with professional collaborators, commission agents, etc. | (Pre-)contract execution; Regulatory obligation |
Response to the exercise of data protection rights by data subjects | Consent of the data subject |
As for the basis of legitimacy referred you are obliged to provide personal data, in the event that you do not provide your personal data can not perform your contract, fulfill legal obligations or obligations arising from public authorities.
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To whom will your data be communicated?
HEAD SOLUTIONS, S.L. will never share your personal data with any third party company that intends to use them in their direct marketing actions, except in the case that you have expressly authorized us to do so.
We inform you that we may provide your personal data to Public Administration bodies and competent Authorities in those cases where HEAD SOLUTIONS, S.L. receives a legal requirement from such Authorities or in cases where acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process; to answer any claim or legal demand; or to protect the rights of HEAD SOLUTIONS, S.L. or its customers and the general public.
In order to meet the various needs arising from the accounting, tax and administrative management of our customers and suppliers, it may be necessary for your data to be communicated by HEAD SOLUTIONS, S.L. to the rest of the companies that make up our group, as detailed below.
HEAD SOLUTIONS, S.L. may provide your personal data to third parties (e.g. Internet service providers that help us administer our website or carry out contracted services, IT support and maintenance companies, logistics companies, tax and accounting consultancies, etc.). In any case, these third parties must maintain, at all times, the same levels of security as HEAD SOLUTIONS, S.L. in relation to your personal data and, where necessary, will be bound by legal commitments to keep your personal data private and secure, and to only use the information following HEAD SOLUTIONS, S.L.’s specific instructions.
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What are your rights as an affected or interested party?
Any person has the right to obtain confirmation as to whether or not HEAD SOLUTIONS, S.L. is processing personal data concerning him/her.
In particular, the persons concerned may request the right of access to their personal data, as well as to receive them in a common format and machine-readable if the processing is carried out by electronic means(right of portability).
Likewise, interested parties may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Additionally, in certain circumstances, the interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, the interested parties may exercise theirright to oppose the processing of their data. HEAD SOLUTIONS, S.L. will cease to process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.
We also inform you that you have the right to withdraw your consents given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Likewise, the User is informed that at any time may exercise the aforementioned rights by writing to us using the contact details that appear in Section 1, ‘Data Controller’ of this Data Protection and Privacy Policy of HEAD SOLUTIONS, S.L., attaching a copy of your ID.
You also have the right to file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.
Spanish Data Protection Agency. C/ Jorge Juan, 6
28001 – Madrid
Tel. 901100099 / 912663517
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Data protection for users of the web site
In accordance with the current Regulation (EU) 2016/679, HEAD SOLUTIONS, S.L. informs that the personal data of the Users of the website will be processed for the processing activity indicated in each data collection form on our website by HEAD SOLUTIONS, S.L..Said processing of your data will be covered by your own consent. By clicking the “SEND” button, you consent to the processing of your data by HEAD SOLUTIONS, S.L..
We also inform you that unless required by law or with your express consent HEAD SOLUTIONS, S.L. will not transfer your data to third parties.
Likewise, the User is informed that at any time may exercise their rights of access, rectification or deletion of data as well as have other rights recognized in this document and regulated in Regulation (EU) 2016/679 , notifying HEAD SOLUTIONS, S.L., C/ SAN ROQUE 15 12004 CASTELLÓN DE LA PLANA (province of CASTELLÓN) , 964342626, e-mail: rgpd@headsolutions.eu
On the other hand, in accordance with the provisions of Law 34/2002, of July 11, Services Information Society and Electronic Commerce, HEAD SOLUTIONS, SL undertakes not to send advertising via email without first obtaining the express permission of the recipient. The user may oppose the sending of advertising by checking the appropriate box.
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Other information of interest about our privacy policy
- MedSafety Measures
HEAD SOLUTIONS, S.L. adopts the security levels required by current European and Spanish legislation on data protection taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing described, as well as the risks of varying likelihood and severity for your rights and freedoms as an individual.
- Processing of children’s data
Under the protection of the RGPD EU 679/2016 and RD 1720/2007 minors over 14 years of age may give their consent to the contracting of information society services, such as registration in a forum, filling in a contact form, etc. However, it will be the responsibility of HEAD SOLUTIONS, S.L. to verify the veracity of the age indicated by the minor. For the processing of data of children under 14 years of age, such data collection will always be carried out with the express consent of parents or legal guardians.
- Changes to our Data Protection and Privacy Policy
From time to time, HEAD SOLUTIONS, S.L. may make changes and corrections to this section of the Data Protection Policy for Customers, Suppliers and Users. Please check this section regularly to see what changes may have been made and how they may affect you.
- Why is it necessary to accept this Data Protection and Privacy Policy?
This section of the Data Protection Policy for Customers, Suppliers and Users provides you in an easily accessible way with all the information necessary for you to know the type of data that HEAD SOLUTIONS, S.L. maintains about its potential customers, customers and/or suppliers, the purposes pursued, the rights that the data protection regulations recognize to you as an affected person and how to exercise those rights. Therefore, with the deliberate sending of your personal data through our means of contact and / or with the initiation of the business relationship with our company we consider that you acknowledge and agree to the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or certain national or regional regulations allow us to do so.
In any case, we must warn you that a refusal on your part to provide us with certain requested data could hinder the development of the contractual relationship between the parties with possible serious consequences at the time of rendering the various services contemplated within the commercial contract entered into with the contracting party.
If you have any questions regarding this section of the Data Protection Policy for Clients
Potential Customers, Clients and Suppliers of HEAD SOLUTIONS, S.L., please contact the company using the address provided in the first section ‘Data Controller’ and we will be happy to assist you and answer any additional questions you may have.
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Applicable legislation
These Terms and Conditions shall be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.